FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
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What is your refund policy?
I understand that sometimes things don’t work out! That’s why I offer a 14-day easy-peasy refund. I’ll ask you a few simple admin questions to process your refund and you’ll see the money back in your account within 5-10 business days.
What currency are your prices listed in?
All prices are listed in Euros. You can convert prices into your own currency right here.
How do I access my products?
This product is hosted on our course platform, ThriveCart Learn. Once you checkout, you will receive an email with login details. If you already have an account on our course site, you can log in here. This is a digital course. Nothing physical will ship.
I want to talk to someone! How can I contact you?
I get that and I'm here to help! Reach out to me directly by email at hello@michellepontvert.com and I'll get back to you within 1-2 business days.